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← All case studies CLINIC REMINDERS · Medical

Fewer empty chairs.

WhatsApp reminders that let patients confirm or move an appointment with one tap.

Sample runSample data
The work

What it actually looks like.

  1. Trigger An appointment is booked In the clinic’s calendar.
  2. Step 1 A reminder goes out On WhatsApp, the day before.
  3. Step 2 The patient answers Confirm, or pick a new slot.
  4. Result The calendar updates The front desk sees it straight away.
In action

Four moments from one run.

Snapshots from the sample run above, one for each step. The data is made up; the steps are the real ones.

01 · TriggerAn appointment is booked
02 · Step 1A reminder goes out
03 · Step 2The patient answers
04 · ResultThe calendar updates

Before and after the automation.

TaskBeforeAfter
RemindersPhone callsWhatsApp, sent automatically
ReschedulingBack and forth by phonePatient picks a slot
Front desk timeCalls one by oneExceptions only
How it is built

What it runs on.

Connects to
WhatsApp
Google Calendar
Runs on
Hubn8n
Models
A large language model
The benefits

What it gives back.

  • Front desk time back

    Reminders are designed to go out on their own, so the front desk is not on the phone all afternoon.

  • Fewer empty chairs

    Patients would confirm or move a slot with one tap, which makes no-shows easier to avoid.

  • A calendar that stays current

    Answers are designed to update the calendar straight away, so the day’s list stays right.

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