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REVIEW REPLIES · Restaurants and hotels
Every review answered.
Replies to new Google reviews drafted in the owner’s voice and approved on WhatsApp.
The work
What it actually looks like.
- Trigger A new review appears On the Google business profile.
- Step 1 The AI drafts a reply In the owner’s voice, matched to the review.
- Step 2 The owner approves On WhatsApp, with one tap.
- Result The reply is posted The same day.
In action
Four moments from one run.
Snapshots from the sample run above, one for each step. The data is made up; the steps are the real ones.
Before and after the automation.
| Task | Before | After |
|---|---|---|
| Reply to a review | When someone has time | Drafted the same day |
| Bad reviews | Answered in a hurry, or never | Careful draft, owner approves |
| Tone | Depends who replies | One consistent voice |
How it is built
What it runs on.
Connects to
Google Business Profile
WhatsApp
Runs on
Hubn8n
Models
A large language model
Runs on
- n8n
Connects to
- Google Business Profile
Models
- A large language model
The benefits
What it gives back.
Every review answered
A reply is designed to be drafted the day a review appears, so none are left waiting.
One consistent voice
Replies would follow the owner’s tone, and the owner approves each one.
Care with complaints
Negative reviews are meant to get a careful draft instead of a rushed reply.
Next up
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